Personalise Performance for All
Gamification platform translates behaviors that will improve productivity into badges, quests, and challenges for individuals and teams.
Let’s Calculate Your Centres ROI
Through our 60+ deployments in some of the largest global organizations we have built a robust ROI calculator that will produce a customized report on indicative ROI you can expect through the use of Datagamz. Let’s calculate the ROI for your business.
Consolidated Employee Behaviours
Datagamz open API readily integrates with all major Contact centre WFM, Quality and CRM applications. Our six sigma and patent pending algorithms powered by Microsoft Power will a consolidated employee performance and behaviour map.
ML/AI Algorithm that Focuses on Agent Behaviors that Improve CX
ML/AI led patent pending algorithm enables managers to manage employee performance by instantly highlighting agent behaviors that contribute towards poor customer experience
Motivate and Engage your Employees
Datagamz dashboards are filled with functionality and engaging visuals. There is never a dull moment! Agents and leaders have a clear view on what they need to achieve and a strategy on how they’re going to be successful! All encompassed with a motivational mission to succeed!
“Perfect Solution for a BPO!”
We are constrained by ability to share the data to gamify! Datagamz platform is awesome it allowed us to upload the stats and gamify key metrics. Our operations teams are in love of Datagamz as it has become the core performance tool to run operations.
“Love this Solution”
Datagamz Team built an entire PowerBI analytics solution for us in and under 5 days using contact centre, WFM, survey and quality data. Data from analytics reports is used to gamify agent performance. We saw ROI in under 90 days! Awesome team and awesome change management methodology. Love this solution.
“Ultimate Solution”
Datagamz plug and play Avaya eLite connector allowed us to get performance insights and drive employee engagement through gamification instantly. Challenges, badges and quizzes made our agents knowledgeable. Absolutely love it!!!
Let’s Calculate Your Centres ROI
Through our 60+ deployments in some of the largest global organizations, we have built a robust ROI calculator that will produce a customized report calculating indicative ROI for you can to expect through the use of Datagamz. Let’s calculate the ROI for your business.
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