9 results out of 9 posts
- Whitepapers
Gamification and the Customer Experience
Datagamz Gamification and the Customer Experience Let’s get to work. Finally get the results you’re after, and build the high-performing culture you’ve been waiting for today. Request a Demo - Whitepapers
Download BPO Gamification
Download BPO Gamification Let’s get to work Finally get the results you’re after, and build the high-performing culture you’ve been waiting for today. Request a Demo - Whitepapers
Download Sales Success Gamification
Download Sales Success Gamification Let’s get to work Finally get the results you’re after, and build the high-performing culture you’ve been waiting for today. Request a Demo - Whitepapers
Download Contact Centre Gamification
Download Contact Centre Gamification Let’s get to work Finally get the results you’re after, and build the high-performing culture you’ve been waiting for today. Request a Demo - Blog
7 Popular Metrics To Improve & Measure Your Call Centre Performance
7 Popular Metrics to Improve & Measure Your Call Centre Performance When managing a call centre, you need to know the most effective ways to measure your agent’s performance, productivity and how well they’re satisfying your customers. Metrics provide a reliable method of tracking key performance indicators (KPIs) and will aid in steering your agents […] - Blog
Performance Management – 8 Tips To Boost Your Call Centre
Performance Management – 8 Tips to Boost Your Call Centre What is call centre performance management? Productivity is the key focus of any business and a call centre is no different. The more productive an agent is at a call centre, the more they contribute towards the performance management goals of the organisation. For call […] - Blog
13 Effective Methods To Increase Employee Engagement
13 Effective Methods to Increase Employee Engagement What is employee engagement? Point blank – employee engagement is the most important aspect you should be looking to improve because if you’re not looking after your employees, your organisation will not thrive. Organisations rely, more than ever, on their employee’s motivation and performance to reach their business […]
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