Challenges and lottery Instantly tap into human behavior psychology and motivation science; agents and team leaders are motivated or challenged to perform behaviours that will drive CX.
“Datagamz Team built an entire PowerBI analytics solution for us in and under 5 days using contact center, WFM, survey, and quality data. Data from analytics reports are used to gamify agent performance. We saw ROI in under 90 days! Awesome team and awesome change management methodology. Love this solution.”